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Barista

Location : Hoveton / Wroxham , Unit 1, The Broads Centre , Norfolk , UK , NR12 8AJ

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

Day to day you’ll be making coffee. But not just any coffee, Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

• Crafting great coffee with your passion and energy for that perfect blend

• Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon

• Be knowledgeable and confident about all Costa products in order to advise customers

• Maintaining health & safety and cleanliness across the store always

• Most importantly: have fun at work and support your team to do the same

A bit about you…

A great Barista will love coffee, and have a genuine passion for people, as well as the desire to learn and be the best they can be. No experience is required, just a can-do attitude and:

• A positive outlook with bags of personality

• A passion for delivering excellence in everything you do

• Good communication skills because you will be talking to our amazing customers daily

• Courage to show your confidence

• You will often need to multitask, therefore a hard-working attitude is key here

What we can offer...

Here are a few of the things we offer in return:

• Competitive hourly pay

• Great opportunities to develop yourself and progress your career

• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

• Various incentives, with a bespoke a team member reward programme currently in the works!

• Opportunity to make a difference by partaking in – and innovating –  fundraising activities 


Cluster Operations Manager (Hampshire based)

Location : Head Office , 311-313 Collier Row Lane , Essex , United Kingdom , RM5 3ND

Cluster Operations Managers at Scoffs Group are the ultimate leaders; the ones who create the adventures for our teams who then in turn will deliver moments to remember for our customers. This role will help to define your career and deliver what you value most and are passionate about. If you are in it for the people, the product or both this role will allow you to think big, think bold and be obsessive about growth.
 
A bit about us...
At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, and as the largest UK Costa Franchise business, we are on a journey to be the worlds most loved coffee brand, we do not settle for mediocre. We have come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation
 
A bit about the role...
Looking after up to 10 stores with enthusiasm and dedication, genuinely making a difference on each store visit.  Supporting the teams to deliver, taking accountability for creating a world class customer experience through engaged and well-trained teams.

•    Monthly Store Manager reviews to support the teams to never settle for average and drive consistency
•    Agree actions plans for building a business set for growth
•    Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
•    Sharing company initiatives in an engaging and inspiring environment
•    Be bold and courageous at tackling performance
•    Creating an environment for all to succeed and be confident in a strong succession plan for your area
•    Drive the business forward with successful New Store Openings and reimages
•    Can create a sales driving culture and embrace the opportunity of promoting our digital sales channels 
 
A bit about you…
What we need is a visible leader who exudes passion for standards and delivers an exceptional experience for teams and customers alike. You would be a natural at creating a sense of inclusion, respect, and community spirit. The environment that you create will be a collaborative feel which will drive empowerment and trust. To execute and deliver with the pace required you will need to also demonstrate.
 
•    Inspire and delivery of a clear purpose for the team
•    Creating a culture of personal development and ownership
•    Inspirational leadership who puts passion into action
•    A wealth of multi-site management experience
 
What we can offer...
We are on an exceptional adventure and can offer a truly purpose led career to growth within an incredibly fast paced and exciting franchise business. In addition, you will benefit from:

•    Company Pension Scheme
•    EAP scheme
•    Performance Bonus Scheme
•    25% staff discount, including endless free coffee while working
•    25 days Holidays
•    Access to Gym Pass Wellness 
•    Cycle to Work scheme
•    Company Car
•    Laptop & Phone provided
 
As a proud Franchise Partner of Costa Coffee, we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.


Cluster Operations Manager (Essex based)

Location : Head Office , 311-313 Collier Row Lane , Essex , United Kingdom , RM5 3ND

Cluster Operations Managers at Scoffs Group are the ultimate leaders; the ones who create the adventures for our teams who then in turn will deliver moments to remember for our customers. This role will help to define your career and deliver what you value most and are passionate about. If you are in it for the people, the product or both this role will allow you to think big, think bold and be obsessive about growth.
 
A bit about us...
At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, and as the largest UK Costa Franchise business, we are on a journey to be the worlds most loved coffee brand, we do not settle for mediocre. We have come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation
 
A bit about the role...
Looking after up to 10 stores with enthusiasm and dedication, genuinely making a difference on each store visit.  Supporting the teams to deliver, taking accountability for creating a world class customer experience through engaged and well-trained teams.

•    Monthly Store Manager reviews to support the teams to never settle for average and drive consistency
•    Agree actions plans for building a business set for growth
•    Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
•    Sharing company initiatives in an engaging and inspiring environment
•    Be bold and courageous at tackling performance
•    Creating an environment for all to succeed and be confident in a strong succession plan for your area
•    Drive the business forward with successful New Store Openings and reimages
•    Can create a sales driving culture and embrace the opportunity of promoting our digital sales channels 
 
A bit about you…
What we need is a visible leader who exudes passion for standards and delivers an exceptional experience for teams and customers alike. You would be a natural at creating a sense of inclusion, respect, and community spirit. The environment that you create will be a collaborative feel which will drive empowerment and trust. To execute and deliver with the pace required you will need to also demonstrate.
 
•    Inspire and delivery of a clear purpose for the team
•    Creating a culture of personal development and ownership
•    Inspirational leadership who puts passion into action
•    A wealth of multi-site management experience
 
What we can offer...
We are on an exceptional adventure and can offer a truly purpose led career to growth within an incredibly fast paced and exciting franchise business. In addition, you will benefit from:

•    Company Pension Scheme
•    EAP scheme
•    Performance Bonus Scheme
•    25% staff discount, including endless free coffee while working
•    25 days Holidays
•    Access to Gym Pass Wellness 
•    Cycle to Work scheme
•    Company Car
•    Laptop & Phone provided
 
As a proud Franchise Partner of Costa Coffee, we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.


Operations Manager (Hampshire based)

Location : Head Office , 311-313 Collier Row Lane , Essex , United Kingdom , RM5 3ND

Operations Managers at Scoffs Group are the ultimate leaders; the ones who create the adventures for our teams who then in turn will deliver moments to remember for our customers. This role will help to define your career and deliver what you value most and are passionate about. If you are in it for the people, the product or both this role will allow you to think big, think bold and be obsessive about growth.
 
A bit about us...
At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, and as the largest UK Costa Franchise business, we are on a journey to be the worlds most loved coffee brand, we do not settle for mediocre. We have come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation
 
A bit about the role...
Looking after up to 17 stores with enthusiasm and dedication, genuinely making a difference on each store visit.  Supporting the teams to deliver, taking accountability for creating a world class customer experience through engaged and well-trained teams.

•    Monthly Store Manager reviews to support the teams to never settle for average and drive consistency
•    Agree actions plans for building a business set for growth
•    Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning
•    Sharing company initiatives in an engaging and inspiring environment
•    Be bold and courageous at tackling performance
•    Creating an environment for all to succeed and be confident in a strong succession plan for your area
•    Drive the business forward with successful New Store Openings and reimages
•    Can create a sales driving culture and embrace the opportunity of promoting our digital sales channels 
 
A bit about you…
What we need is a visible leader who exudes passion for standards and delivers an exceptional experience for teams and customers alike. You would be a natural at creating a sense of inclusion, respect, and community spirit. The environment that you create will be a collaborative feel which will drive empowerment and trust. To execute and deliver with the pace required you will need to also demonstrate.
 
•    Inspire and delivery of a clear purpose for the team
•    Creating a culture of personal development and ownership
•    Inspirational leadership who puts passion into action
•    A wealth of multi-site management experience
 
What we can offer...
We are on an exceptional adventure and can offer a truly purpose led career to growth within an incredibly fast paced and exciting franchise business. In addition, you will benefit from:

•    Company Pension Scheme
•    EAP scheme
•    Performance Bonus Scheme
•    25% staff discount, including endless free coffee while working
•    28 days Holidays
•    Access to Gym Pass Wellness 
•    Cycle to Work scheme
•    Company Car
•    Laptop & Phone provided
 
As a proud Franchise Partner of Costa Coffee, we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.


Barista Maestro

Location : Halstead , 1-3 Weavers Court , Essex , UK , CO9 2JN

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

Being a Barista Maestro (Team Leader) means you’ll be the face of Costa Coffee and will be responsible for delivering consistently excellent customer service and leading the team in the absence of the Store Manager and Assistant Manager. Prior experience is desirable, but not essential as we will provide you with excellent on-the-job training and support to carry out the role effectively. Training will include how to deliver excellent customer service, operational brand standards, and all elements of health and food safety procedures.

Day to day you’ll be making coffee. But not just any coffee… Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

• Crafting great coffee with your passion and energy for that perfect blend
• Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon
• Be knowledgeable and confident about all Costa products in order to advise customers
• Leading your team to deliver brand standards
• Maintaining health & safety and cleanliness across the store always
• Replenishing stock and helping with deliveries.
• Supporting your unit manager.
• Most importantly: have fun at work and support your team to do the same

A bit about you…

A great Barista Maestro will love coffee, and have a genuine passion for people, as well as the desire to learn and be the best they can be. To shine in the role, you’ll need:

•  A positive outlook with bags of personality
• A passion for delivering excellence in everything you do
• Good communication skills because you will be talking to our amazing customers daily
• Courage to show your confidence
• You will often need to multitask, therefore a hard-working attitude is key here

What we can offer...

• Competitive hourly pay
• Great opportunities to develop yourself and progress your career
• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
• Various incentives, with a bespoke a team member reward programme currently in the works!
• Opportunity to make a difference by partaking in – and innovating –  fundraising activities