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Store Manager

Location : Mildenhall , 44 St Andrews Street , Suffolk , UK , IP28 7HB

A fantastic position full-time has become available for a Store Manager at our Mildenhall store.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

As the largest franchise of Costa Coffee, we are passionate about finding the right people for our business. Naturally, there are brand standards to adhere to, but there is also plenty of room to let your personality shine. Your team, customers and community will always come first, and you will make it your mission in life to perform the little, big, and medium-sized acts that will surprise and delight in equal measure. We will be relying on you to keep an eye on the serious side of managing a successful store. Things like ensuring that you have the best team in place, maximising financial performance, and working closely with your Operations Manager.

A bit about you...

We are looking for a talented, enthusiastic and experienced Store Manager to lead a motivated, well-trained team with the appropriate skills to deliver a profitable store and ensure all budget targets and KPIs are not just achieved but exceeded. Ambitious and commercially aware, with the presence and personality to influence the day to day business, you'll maximise your performance as well as the team's. Leading by example and setting high standards, you'll enhance sales and provide our customers with excellent service. Experience of working with delivery partners such as Uber would be an advantage.

Requirements: Minimum 2 years of supervisory or management experience in a customer-facing role; Fully flexible with working hours; Must be willing to travel.

What we can offer...

Here are a few of the things we offer in return:

• Competitive pay

•Company pension scheme

• Great opportunities to develop yourself and progress your career

• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

• Various incentives, with a bespoke a team member reward programme currently in the works!

• Opportunity to make a difference by partaking in – and innovating – fundraising activities


Barista

Location : Bognor , 33 London Road , W.Sussex , UK , PO21 1PQ

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

Day to day you’ll be making coffee. But not just any coffee, Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

• Crafting great coffee with your passion and energy for that perfect blend

• Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon

• Be knowledgeable and confident about all Costa products in order to advise customers

• Maintaining health & safety and cleanliness across the store always

• Most importantly: have fun at work and support your team to do the same

A bit about you…

A great Barista will love coffee, and have a genuine passion for people, as well as the desire to learn and be the best they can be. No experience is required, just a can-do attitude and:

• A positive outlook with bags of personality

• A passion for delivering excellence in everything you do

• Good communication skills because you will be talking to our amazing customers daily

• Courage to show your confidence

• You will often need to multitask, therefore a hard-working attitude is key here

What we can offer...

Here are a few of the things we offer in return:

• Competitive hourly pay

• Great opportunities to develop yourself and progress your career

• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

• Various incentives, with a bespoke a team member reward programme currently in the works!

• Opportunity to make a difference by partaking in – and innovating –  fundraising activities 


Assistant Manager

Location : Arun Retail Park , Costa Pod, Arun Retail Park , West Sussex , UK , PO22 9NF

A fantastic position full-time has become available for an Assistant Store Manager at our Arun retail park store.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years. At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

As the largest franchise of Costa Coffee, we are passionate about finding the right people for our business. Naturally, there are brand standards to adhere to, but there is also plenty of room to let your personality shine.

We will be relying on you to be the shift leader in the absence of the Store Manager to ensure that Costa’s brand excellence and operational standards are maintained, meaning that every customer receives an unbeatable coffee experience. An expert on coffee, you’ll ensure the quality of our espresso, accurately measuring and recording the grind and dose. You will be responsible for training and coaching all Baristas and Barista Maestros, ensuring all your team members understand and deliver drinks to our high standards, as well as giving briefs on changes to drinks recipes and taking your team through the launch of any seasonal drinks Leading by example and setting high standards, you'll enhance sales and provide our customers with excellent service, both in store across our Costa Collect and Delivery sales.

A bit about you...

We are looking for a talented and enthusiastic Assistant Store Manager to deputise for the Store Manager and train a motivated team of Baristas and Barista Maestros. Ambitious and commercially aware, with the presence and personality to influence the day-to day business, you'll maximise your performance as well as the team's.

Are you a passionate Brand Ambassador with exceptional interpersonal skills and an appetite to learn and develop? We want to hear from you!

Requirements: Fully flexible with working hours • Minimum of six months experience as a Barista Maestro

Desirable: Experience of supervising shift teams

What we can offer...

Here are a few of the things we offer in return:

Competitive pay

Company pension scheme

Great opportunities to develop yourself and progress your career

Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

Free and subsidised access for you and your family to thousands of wellness providers and gyms through our corporate wellness partnership with Gympass

Various incentives, with a bespoke a team member reward programme currently in the works!

Opportunity to make a difference by partaking in – and innovating – fundraising activities


Barista Opportunity at Costa Coffee Beaulieu Square

Location : Beaulieu Park , Unit 8 , Beaulieu Square , Essex , UK , CM1 6AS

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

Day to day you’ll be making coffee. But not just any coffee, Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

• Crafting great coffee with your passion and energy for that perfect blend

• Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon

• Be knowledgeable and confident about all Costa products in order to advise customers

• Maintaining health & safety and cleanliness across the store always

• Most importantly: have fun at work and support your team to do the same

A bit about you…

A great Barista will love coffee, and have a genuine passion for people, as well as the desire to learn and be the best they can be. No experience is required, just a can-do attitude and:

• A positive outlook with bags of personality

• A passion for delivering excellence in everything you do

• Good communication skills because you will be talking to our amazing customers daily

• Courage to show your confidence

• You will often need to multitask, therefore a hard-working attitude is key here

What we can offer...

Here are a few of the things we offer in return:

• Competitive hourly pay

• Great opportunities to develop yourself and progress your career

• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)

• Various incentives, with a bespoke a team member reward programme currently in the works!

• Opportunity to make a difference by partaking in – and innovating –  fundraising activities 


Barista Maestro Opportunity at Costa Coffee Beaulieu Square

Location : Beaulieu Park , Unit 8 , Beaulieu Square , Essex , UK , CM1 6AS

Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.

A bit about us...

We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years.

At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

Being a Barista Maestro (Team Leader) means you’ll be the face of Costa Coffee and will be responsible for delivering consistently excellent customer service and leading the team in the absence of the Store Manager and Assistant Manager. Prior experience is desirable, but not essential as we will provide you with excellent on-the-job training and support to carry out the role effectively. Training will include how to deliver excellent customer service, operational brand standards, and all elements of health and food safety procedures.

Day to day you’ll be making coffee. But not just any coffee… Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:

• Crafting great coffee with your passion and energy for that perfect blend
• Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon
• Be knowledgeable and confident about all Costa products in order to advise customers
• Leading your team to deliver brand standards
• Maintaining health & safety and cleanliness across the store always
• Replenishing stock and helping with deliveries.
• Supporting your unit manager.
• Most importantly: have fun at work and support your team to do the same

A bit about you…

A great Barista Maestro will love coffee, and have a genuine passion for people, as well as the desire to learn and be the best they can be. To shine in the role, you’ll need:

•  A positive outlook with bags of personality
• A passion for delivering excellence in everything you do
• Good communication skills because you will be talking to our amazing customers daily
• Courage to show your confidence
• You will often need to multitask, therefore a hard-working attitude is key here

What we can offer...

• Competitive hourly pay
• Great opportunities to develop yourself and progress your career
• Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
• Various incentives, with a bespoke a team member reward programme currently in the works!
• Opportunity to make a difference by partaking in – and innovating –  fundraising activities